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Conditions of Use





Your satisfaction is our guarantee. For many of our customers, Jody Forster Enterprises has become an industry name, one whom over the past few years has earned a reputation for competitive pricing, reliable customer service and excellent product quality, with on-time delivery.

We are entering our 23rd Year of business operations and we are excited about our new Catalog for 2016. We hope you enjoy it too. If you don't see it, need something special, custom, let us know and we will make it happen for you!

Pricing

We make every effort to maintain the prices listed in our catalog and on our website, although we reserve the right to change prices without notice due to raw material and/or other price increases. Once artwork is approved by you, we are not responsible for printing errors.

Orders

Orders received by 2:00 PM for in-stock items are shipped the same day and delivered by ground service. If overnight is needed, the overnight charges will apply. Visa, MasterCard, Discover and American Express are accepted. Place your order by phone, fax, email or via our website www.jodyforster.com

Returns

Inspect your order immediately upon receipt. Damages must be reported at once. Retain damaged cartons for carrier inspection. Claims for shortages must be made within 5 days from receipt of merchandise. All returns must be received 30 days from date of invoice. Return of merchandise must have an RMA number given by our Customer Service Department and returns will only be accepted with this authorization. No refunds available on elcometer. No refunds available on outdated/old contracts. Return merchandise will be charged a 20% re-stocking fee and shipping is paid by the customer. Return merchandise must be in resalable, unopened, intact  condition or credit will not be issued.

Return Check Policy - $25.00 charge

Overrun/Under runs

Due to the nature of imprinting, a 10% overrun or under run will constitute a complete order.

Copyright

All content included on this site, such as text, graphics, logos, button icons, images, and software, is the property of Jody Forster Enterprises or its suppliers and protected by United States copyright laws. The compilation of all content on this site is the exclusive property of Jody Forster Enterprises and protected by U.S. copyright laws. All software used on this site is the property of Jody Forster Enterprises or its software suppliers and protected by United States copyright laws.

If you have any questions about our policies, contact us online, or give us a call at 949-837-4088.

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